March 13, 2020

How much margin of error exists to recreate radio in a sense, and not stray too far left of learned “best practices?”

R Dub, Z90: We’re seeing the same “best practices” that have been etched in stone for decades—literally “the bible”—change faster and more frequently than ever before. I think so many of the basics when it comes to “entertainment” have remained unchanged, but we are constantly rethinking, re-evaluating and testing the lines and boundaries of our formatics a.k.a. “the box” that this entertainment fits in. Great, entertaining material will always have value, but the ways we are presenting this content are rapidly changing…I think some of the most successful radio stations and media platforms are forcing themselves to (strategically) stray from expired best practices while maintain the ones that are timeless.

Java Joel, WAKS: Not enough. Wish the metrics allowed for more experimentation. “Best practices” make for a good template, but… the fun stuff is what comes from “coloring outside the lines”.

Rod Phillips, iHeartMedia: Best practices are key, combine that with creative compelling content with PDs and air talent focused on providing an exciting listener experience, and you likely have a great sounding station…with equally great ratings.

Jon Zellner, iHeartMedia: It’s always been a combination of both: taking everything we’ve learned and heard listeners say in our research studies over the years and also re-evaluating everything we do, especially the stuff we’re doing just because we’ve always done it that way. The best programmers are the ones that know how to balance the entertainment and FOMO factor with common sensibilities and the ability to listen to their radio station like a listener, as opposed to a programmer.

Sassy, WKXJ: I think there are compromises to be made. Pop radio has to pay attention to the things that kids are into like TikTok’s and pay attention to streaming and Spotify’s playlist, but not at the expense of playing the hits. Traditional local callout research will always be an important source, but don’t be afraid to read the activity on the other important platforms and take a shot on records you feel good about locally and have a gut feeling about.

Jammer, WEZB: Not much. I’ve always been a champion of “best practices!”

Orlando, WLLD: I think listeners enjoy good content, so if it’s good, you can fudge a golden rule, or two, for the moment. Can’t be a habit though, so rule breakers ultimately have to be even more disciplined by not going to the well too often.

Dom Theodore, Radio Animal Media Strategies: I’m worried more about creating the new “best practice.” Remember, someone had to challenge the prior system to create today’s “best practices,” so why not challenge the current system?

Rick Vaughn KENZ: I think as an industry, we’ve gone too far to try and recreate radio and have gotten away from traditional best practices. We’ve created way too many new best practices and making radio mediocre. We’re being handcuffed by new best practices.

Kobe, @kobeontheradio: I think we need to stop worrying about “what can go wrong,” because this prevents us from taking chances and truly advancing our brands and our industry overall. Now is when we need risk-takers more than ever. We need to make noise and grab attention. We may make mistakes, but instead of being paralyzed by the fear of making them, we need to get better at identifying them more quickly and moving on from what doesn’t work more expeditiously instead of “giving it more time.”

Buzz Knight, Buzz Knight Media: Because of intense competition in almost every market the margin of error is quite slim. Markets are more compressed than ever and the battle for revenue market share is fierce. It’s literally a game of inches when it comes to what can separate number one from number three or four. That being said if you build a great brand and remain true to the brand expectations you won’t need to recreate and you will remain a leader. Brand evolution is also something to never lose sight of with the help of strategic market research.

Frankie V, KSSX / KHTS: It depends on what “error” refers to. Radio in 2020 needs to be REAL and NATURAL. Sometimes “errors” on the air make for great radio! I’m not saying farrrrr left but I’m saying if you make a mistake, train wreck, mess up… turn it into part of your natural chatter and let listeners know you are not perfect, just like them!

Mike “OD” O’Donnell, WKRZ: My instinct says do what you’re already doing but do it better. How far to go is the compromise you need to make. I would say 20% as the absolute top limit. Today’s world is about niches, and radio is a mass audience platform, so the only thing you can do to recreate it is to make it tighter. But you can only make it so tight because you want to avoid losing more and more audience. You might be able to get a certain demo to listen more, but you’d also be shaving off some of your cume. There are concessions to be made in either direction but you don’t want to stray too far and be tipped over the cliff.

Jagger, WKSS: I think we need to be mindful of all of the modern technology around us and all of the modern consumer metrics we’re seeing on music, and incorporate these into our strategic planning and execution. We have to program to 2020, not to 1990, with many of the traditional practices remaining in place to a degree as well.

Valentine, WBHT: I don’t think we need to stray too far, but I do think we need to evolve with the lifestyle habits of the listener. I’m a strong believer in focusing on and executing the basics and because our ratings system is still the same system we’ve had all along, we can’t deviate too far away. But if we don’t evolve as the listener evolves then we’ll be too far behind the curve.

Next Week’s Question Of The Week:
Given the pervasiveness of the coronavirus throughout our country, it seems we’ll be spending much more time at home with many events being cancelled. What are your Top 3 movies or TV series we should watch/stream?
e-Mail your responses to: jodorisio@deanemediasolutions.com or bburke@deanemediasolutions.com